Common FAQs 

Birdie is our secure digital care management system that helps us deliver safe, personalised, and high-quality care.

Each client has an individual care plan stored within Birdie, allowing our carers to access up-to-date information before every visit. Using the Birdie app on their phones, carers can securely check in and out of each visit, record the care they have provided, and add detailed visit notes.

With the client's permission, family members can access these visit notes, giving them reassurance and helping them stay informed about the care their loved one is receiving.

Birdie also provides carers with a personalised task list for every visit, ensuring that all agreed support is completed consistently and according to the individual's care plan. If a carer identifies any concerns or changes in a client's wellbeing, these can be recorded within Birdie so that they can be reviewed and acted upon promptly by the office team.

We are continually making the most of Birdie's features and updates to enhance the quality, safety, and communication of the care we provide.

Domiciliary care (also known as home care) provides support to people in the comfort of their own homes. Care can include personal care, medication support, meal preparation, companionship, housekeeping, and help with everyday tasks, allowing people to remain independent for as long as possible in their own homes. 

Getting started is simple. Contact our friendly team  by either phone 01949358010 or through our email address office@becaredfor.co.uk to discuss your needs. We'll arrange a day which suits you for a consultation where we shall build your care plan, answer any questions, and work with you to organise the best start date.

Wherever possible, we provide a regular team of carers so you can build trusting, familiar relationships. We believe continuity of care is important for comfort and wellbeing. With building these relationships our staff are a friendly face rather than a carer, and we love to be considered as extra members of the family. 

Yes. Our trained carers can provide medication support in line with your care plan and current regulations. We do need to keep an up to date record of medication and we can plan this with you on our consultation. Equally if you do not need medication support at the moment but might in future, we can adapt and change your care plan to suit your needs as they change over time. 

The cost of care depends on the level of support required and the length and frequency of visits. Please contact us for a personalised quotation with no obligation.

Yes. We provide care seven days a week, including weekends and bank holidays, depending on your care package. Please know we shall always ask if you wish to have a visit on the bank holidays as we do charge an additional fee for bank holiday and holy day visits.